Returns and Refunds Policy

Thank you for shopping at lightfavors.com.

If you are not entirely satisfied with your purchase, we're here to help.

Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

For returns, please make sure that:

  • The product was purchased in the last 30 days.
  • The product is in its original packaging.   
  • The product isn't used or damaged.
  • You have the receipt or proof of purchase.

Products that do not meet these criteria will not be considered for return.

For a return shipping label, please call 1-844-226-4743, Monday – Friday, 9:00 am - 5:30 pm (PST) or email us at contact@lightfavors.com

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.

Contact us

If you have any questions about our Returns and Refunds Policy, please email us at contact@lightfavors.com.